Returns & Exchanges
At TRAVELER'S COMPANY, we want you to be fully satisfied with your analog tools and travel gear. If your purchase does not meet your expectations, we offer a 30-day return window for items in their original, unopened packaging.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Carefully pack the unused items in their original nomadic-style packaging to ensure they are protected during transit back to our warehouse.
Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the parcel to our designated returns processing center.
Receive Your Refund
Once our team inspects the returned goods, we will issue a refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing