Frequently Asked Questions
Everything you need to know about your next adventure with TRAVELER'S COMPANY.
What makes the TRAVELER'S notebook leather unique?
Our notebooks feature raw leather processed with vegetable tannin. This preserves its natural texture, allowing it to develop a unique patina and deepen in character as you use it over time.
How long does shipping take for international orders?
International orders typically arrive within 7-14 business days. Please note that delivery times may vary based on customs processing in your specific country.
Can I use fountain pens with the notebook refills?
Yes, our MD Paper refills are specifically designed to be fountain pen friendly. They are bleed-resistant and provide a smooth writing experience with minimal feathering.
What is your return policy?
We accept returns for unused and unopened items within 30 days of delivery. Please ensure the original packaging is intact to qualify for a full refund.
How do I care for my leather cover?
To maintain your leather, we recommend applying a small amount of leather cream periodically. This prevents drying and helps the leather age beautifully while protecting it from moisture.
Are your products available for wholesale?
We do partner with select boutiques and stationery shops. Please contact our support team with your business details to receive our wholesale application and catalog.